Most Android users have once or twice used an Android smartphone that can’t access Google play store. The android lollipop version is reported to have more Google play failure on android compared to Android marshmallow version.
Most playstore problems are among the three listed below:
Number one is, you have an old outdated version of the playstore or playstore anomalies affects the connectivity of the Google store either which the solution below may hit both problem. Not with a stone, the tutorial below would.
Fix Google Play Error
Clear playstore data
1.Deleting data via the apps Info menu can be the best remedy for playstore connection, it implores you to clear data of an app, this process helps to get rid of the bugs or whatsoever causing the problem.
Head to Settings and scroll to Apps.
Go to All apps and then hover down to “Google Play Services” app.
Open the app details and tap on the “Force stop” button.
Then, tap on the “delete data”
2. Clear the Google play cache
The cache on phones serves as a temporarily storage area where information is retrieved, you can clear the cache and see if that might fix the issue.
3. Reset Google account on your phone
After you’ve tried the two methods above without any progress, deleting your Google accounts on your Smartphone may come in handy.
Go to settings>Accounts tap on Google, click the account you want to remove, do this for progressively for all accounts on your phone.
You can go to settings> Accounts> Google and add the accounts you deleted. Follow the same step you took to delete accounts to add them up again, this time with the intention of adding them back.